Discrimination is Against the Law
Elmhurst Commons Assisted Living complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex (consistent with the scope of sex discrimination described at 45 CFR § 92.101(a)(2)). Elmhurst Commons Assisted Living does not exclude people or treat them less favorably because of race, color, national origin, age, disability, or sex.
Services for People with Disabilities
Elmhurst Commons Assisted Living provides people with disabilities reasonable modifications and free appropriate auxiliary aids and services to communicate effectively with us, such as:
- Qualified sign language interpreters
- Written information in other formats (large print, audio, accessible electronic formats, other formats).
We also provide free language assistance services to people whose primary language is not English, which may include:
- Qualified interpreters
- Information written in other languages.
If you need reasonable modifications, appropriate auxiliary aids and services, or language assistance services, please contact Dianne Kahler, LALD.
Filing a Grievance
If you believe that Elmhurst Commons Assisted Living has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:
Dianne Kahler, LALD
400 3rd St. SW
Braham, MN 55006
PH: 320-396-0440, Fax: 320-396-0038
Email: dianne.kahler@vqpm.com
You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Dianne Kahler, LALD is available to help you.
Civil Rights Complaints
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
Phone: 1-800-368-1019, 800-537-7697 (TDD)
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.